Online Shopping Experience in Pakistan
E-commerce business in Pakistan Seems to be taking off and we are still at the starting stages. The cash on delivery method has helped in shutting down the fears of online shopping in Pakistan. Cash on delivery means you place the order on the website and only pay for the item when you have the item in your hand and you have fully inspected it.
I had few experiences of online shopping in Pakistan myself so I am sharing those.
The best experience of online shopping I had has been with homeshopping.pk . I ordered Samsumg Galaxy S6 from them. It was newly launched in Pakistan and they had the best price I could find online and in the markets. Also there were rumors that shop keepers were re-packing used s6 units from abroad and selling them as new in hafeez center, Lahore. By the way I have heard this from multiple sources.
I was reluctant on ordering a high priced phone from a website but then I gave the order anyway. Within minutes after placing the order , I received a SMS for order confirmation. I replied with a yes.
After few hours of the order I received a phone call from their office in Karachi. They confirmed my order and told me that they are shipping the phone today from Karachi and I should get it tomorrow.
The next day I received another call from their office in Lahore and they delivered the phone in original packing. The delivery guy was patient as i checked the phone and after satisfaction I paid him cash. The phone has been working perfectly fine.
I ordered infinix hote note from daraz.pk when it was launched. The experience from daraz.pk was similar , They confirmed the order by phone , but it took them 1 week to deliver the phone , which was a turn down since you expect to get the product ASAP after placing the order. I dont know why it took them 7 days to deliver , Anyways again I was given the product packed . After checking , I made the payment. Daraz.pk also gave me warranty card with the product.
Cheezmall.com is a new website in Pakistan launched by a Chinese investor. ( This shows you how much lucrative the online business is becoming in Pakistan ) , They haven started their business in November and are offering good discounts in all sorts of items. I ordered a selfie stick from them which was at 75% discount. ( although I doubt it actually 75% off , they can just markup the price and say its at discount ) but anyways , this selfie stick was for Rs. 249 only and they were also not charging any delivery charges as well. So I placed the order .
I received the confirmation call for the order 3 days after I placed the order which was a turn down and I had actually forgotten about it. I confirmed the order and they told me it would take 15-20 days to deliver , which was again a disappointment but I confirmed the order since it was a small one. Maybe they import the product from china after you place the order ?? I am not sure what is it.
So after 15 days and no communication about the order I sent them a message on FB to enquire about my order , They immediately replied and told me that it will be delivered to me tomorrow ( I wonder if they were waiting for me to ask about the order ) . I received the stick next day and I was pleasantly surprised by its quality. It was indeed an A grade Chinese product and I got it at a great price. The selfie stick comes with a shutter release button, so you dont have to worry about pairing with bluetooth device ( which is a pain )
So to summarize , my online shopping experience in Pakistan has been great. I received products at discounted price and quality was very good and specially the cash on delivery method is very secure way to shop online.